Banking·Raiffeisen Bank International

Redesigning how a regional banking group makes decisions and ships.

Group-wide transformation across 9 markets, 5,000 employees

Working across 9 countries and 5,000 employees, we helped one of Europe's largest banking groups move from long approval chains and siloed delivery to cross-functional teams that ship, measure and adapt.

+21%

Sales increase

x10

Speed of delivery

+9pt

eNPS increase

Challenges

Long approval chains blocking simple decisions
Business, IT and risk working in silos
Digital roadmaps that never made it to customers

Our approach

Redesigned decision rights and governance around value streams
Ran the Digital Academy for 2,500 people and Agile Leadership Academy for 160+ leaders
Embedded senior coaches in pilot teams before scaling group-wide

Outcomes

+21% sales increase from teams focused on high-impact work
10x faster delivery from idea to production
+9 point eNPS increase driven by autonomy and clearer priorities

“

We are facing a period of significant changes, and the need for digitalisation is inevitable. The biggest benefit from working with Growit is the employees who are now inspired to put these learnings into practice.

Zoran Petrović

CEO, Raiffeisen Bank

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